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Use of your personal data by Silver River Software is governed and protected by the UK Data Protection Act 1988.

Under this act we are only allowed to keep specific data on you and can only use this data for specific purposes. We must provide you with information on what data we hold, how it is used and who it is shared with. Under this act you have the right to see the information we hold on you. The Data Protection Act permits us to make an administration charge for handling your query.

The following types of customer data are held by Silver River Software.

  • Your name and address.
  • Your email address.
  • Which of our products you have registered and/or downloaded.
  • Details of any support queries or other contacts you have made with us.
  • Emails sent to you or received from you.
  • Payment details - In case of transaction queries and for accounts / tax purposes.
  • [We do not hold or have access to your credit/debit card details]

We use 2 companies to process your payments on our behalf.

We use one company to keep a backup of your data as part of our disaster recovery plan.

To understand our web site traffic we use Google Analytics and Google Site-Stats

These companies assure us that your data is kept confidential and not used for any other purposes than those mentioned above.

If you would like a copy of the information we hold on you please click on the DP Request link on the side menu.

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Silver River Software.
Privacy Statement